Te Puke High School
Travel Agent/Adviser Māngai Whakarite Haerenga/Kaitohutohu Whakarite Haerenga
Travel agents/advisers provide information about tourism attractions, sell travel, accommodation, tours and attractions, do ticketing, and process payments.
Travel agents/advisers may do some or all of the following:
- give advice on travel or holiday plans, accommodation, transport, and places of interest
- book accommodation, transport, tours and cruises
- advise clients about visas, passports and insurance
- prepare itineraries, issue tickets and collect payments
- organise and book conferences.
Useful Experience
Useful experience for travel agents/advisers includes:
- work in travel or tourism
- sales or retail work
- overseas travel.
Personal Qualities
Travel agents/advisers need to be:
- skilled in sales and customer service
- good at listening, and understanding of their clients' needs
- able to relate to people from a wide range of cultures
- enthusiastic, friendly, patient and helpful
- professional, responsible and resourceful
- excellent at time management and planning
- very accurate.
Useful Experience
Useful experience for travel agents/advisers includes:
- work in travel or tourism
- sales or retail work
- overseas travel.
Subject Recommendations
No specific secondary education is required for this job, but English, maths, geography and languages to at least NCEA Level 2 are useful.
For Year 11 to 13 learners, trades academies and the STAR and Gateway programmes are good ways to gain relevant experience and skills.
Travel Agent/Advisers can earn around $39K-$55K per year per year.
Travel agents/advisers may progress to set up their own business as a travel broker, or move into management.
Travel agents/advisers may specialise in travel wholesaling (selling airline tickets, accommodation and tours to retail travel agents).
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